bjdb Privacy Policy
Protecting your personal information is our top priority. This policy explains how bjdb collects, stores, and uses your data — and what rights you have.
Introduction & Scope
bjdb is a trusted online gaming platform committed to providing safe and transparent services for players in Bangladesh. This Privacy Policy ("Policy") explains how personal information belonging to bjdb platform users is collected, processed, stored, and protected.
This Policy applies to the bjdb website, mobile platform, and all related services. By using bjdb's services, you are considered to have accepted the terms of this Policy. We may update this Policy from time to time, and you will be notified of any significant changes.
Section 1 — What Information We Collect
bjdb collects user information in various ways. The categories of that information are described in detail below.
1 Registration & Identity Information
Information we collect when you create an account:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Username and password
2 Financial Transaction Information
Information collected during deposit and withdrawal processes:
- bKash, Nagad, Rocket mobile numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal timestamps
3 Technical & Device Information
Automatically collected from your browsing activity:
- IP address and device identifier
- Browser type and operating system
- Cookie and session data
- Time spent on the platform and navigation patterns
4 Gaming Activity Information
Information related to gaming on the platform:
- Game history and betting records
- Win/loss statistics
- Bonus and promotion usage records
- VIP level and reward history
Section 2 — Purpose of Data Use
bjdb uses collected information only for specific and lawful purposes. Your information is processed for the following reasons:
- Account creation, verification, and management — to ensure secure access to the bjdb platform.
- Financial transaction processing — to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer support — to resolve your issues via live chat and email.
- Fraud prevention and security — to detect and prevent suspicious activity.
- Responsible gaming — to monitor excessive gaming behaviour and provide support where needed.
- Platform improvement — to analyse user experience and raise service quality.
- Bonus and promotion management — to correctly award welcome bonuses, VIP rewards, and cashback.
- Legal compliance — to comply with applicable laws and regulations.
Section 3 — Sharing & Disclosure of Information
bjdb never sells your personal information to third parties. However, information may be shared in the following limited and specific circumstances:
Payment Service Providers
Necessary information is shared with bKash, Nagad, Rocket, and designated banks to complete financial transactions. These organisations are governed by their own privacy policies and use your information solely for transaction processing.
Identity Verification Services
Limited information may be shared with trusted identity verification services to ensure account security and prevent fraud. This process is fully encrypted.
Legal Authorities
Information may be provided to relevant authorities to comply with court orders, lawful investigation processes, or applicable legal requirements. In such cases, bjdb always provides only the minimum information required by legal obligation.
Technology & Game Providers
Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other game providers generally receive anonymised data, and your personal identity is not disclosed to them.
Section 4 — Cookies & Tracking Technologies
bjdb uses cookies and similar technologies to improve platform performance and make your experience more convenient and personalised.
Types & Purposes of Cookies
- Essential cookies: Required to maintain login sessions, ensure security, and operate the platform's core functionality.
- Functional cookies: To remember your preferences, language settings, and gaming choices.
- Analytics cookies: To analyse platform usage and improve service quality — all data is collected in anonymised form.
You can control cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.
Section 5 — Data Security Measures
bjdb applies industry-standard security measures to protect your information. Our protective steps are as follows:
SSL Encryption
All data transmissions are secured using SSL/TLS encryption technology.
Firewall Protection
Servers are protected by advanced firewalls and intrusion-prevention systems.
Two-Factor Authentication
A two-layer security option to prevent unauthorised access to your account.
Regular Audits
Security measures are kept up to date through regular reviews and testing.
Section 6 — Your Rights & Controls
Every user of the bjdb platform holds the following rights regarding their personal information:
- Right to access: You may request at any time to know what information bjdb holds about you.
- Right to rectification: You may request correction of any inaccuracies in your information.
- Right to erasure: In certain circumstances, upon closing your account you may request deletion of all information beyond what is required by legal obligation.
- Right to object to processing: You may object to marketing communications or unnecessary processing of your information.
- Data portability: You may request your information in a structured, machine-readable format.
- Right to restrict processing: In certain circumstances, you may request that processing of your information be temporarily suspended.
To exercise any of the rights above, please contact our support team. We provide assistance in both Bengali and English 24/7 via live chat and email ([email protected]).
Section 7 — Data Retention Period
bjdb retains your information only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements:
- Account information: For the duration your account is active, and for a specified period after closure in accordance with applicable legal requirements.
- Transaction records: Long-term retention may be required under financial regulations.
- Communication records: Customer support correspondence is retained for a limited period for quality control and dispute resolution.
- Technical logs: Retained for security monitoring and automatically deleted after a set period.
Section 8 — Protection of Minors
bjdb's services are intended solely for individuals aged 21 or older. We do not knowingly collect any personal information from minors.
If we become aware that a minor has created a bjdb account, that account will be closed immediately and all associated information will be deleted. Parents and guardians are encouraged to ensure that their children cannot access this platform.
Section 9 — Changes to This Policy
bjdb reserves the right to periodically review and update this Privacy Policy. In the event of any significant change:
- A notification will be sent to your registered email address.
- A clear notice of the change will be displayed when you access the platform.
- The date of the change will be noted in the "Last Updated" section at the top of this page.
- Continued use of the platform after a change is made will be considered acceptance of the updated policy.
Section 10 — Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please get in touch. The bjdb support team is available 24/7.
Live Chat
The live chat option on the platform is available 24/7. Support is available in both Bengali and English.
Email Support
For data protection requests, email us at:
[email protected]
Start safe gaming at bjdb
Your information is protected — SSL encryption and fair play are ensured.
bjdb Login